Yes! You can cancel anytime & we offer a full 30-day money-back guarantee for the cost of your subscription if you are not satisfied with our services. Although, we know you're gonna love us!

Yes, There are fees for Voice, SMS & Emails that do apply if you choose to use these features. Please see the charges below.

Making Calls: $0.0180/min - $10 will give you about 555 calls

Receiving Calls: $0.0085 - $10 will give you about 1176 calls

SMS Messages: $0.0079/Segment (160 characters) - $10 will give you about 1265 segments

Email Messages: $0.675/1000 emails - $10 will give you about 14,000 emails

Segments - 1 segment is equal to an SMS of 160 characters if a message exceeds 160 characters, it will utilize 2 message segments

The Basic Support Package includes email support with a response time of 24 hours on business days, access to our comprehensive knowledge base, and basic troubleshooting assistance for common issues.

How do I access the knowledge base? You can access the knowledge base directly through your LeadSuite.io menu. It contains guides, tutorials, and FAQs to help you with common tasks and issues.

What types of issues are covered under basic troubleshooting? Basic troubleshooting covers issues like login problems, basic setup assistance, pre-built automation templates, basic workflow setup, simple triggered based automations, and general navigation help within the platform.

Can I upgrade to a higher support package if I need more help? Yes, you can upgrade to the Advanced or Premium Support Packages at any time by contacting our support team or through your account settings.

What are the support hours for the Basic Support Package? Support is available Monday through Friday, from 9 AM to 6 PM (your local time zone). Emails received outside of these hours will be addressed the next business day.

Absolutely, you will get full training on how to use the system, once you are fully trained you will also get the recording to watch at your will.

Certainly, our software is capable of integrating with thousands of systems through Zapier, Webhooks, and APIs. Should you require any support, do not hesitate to send a support message. For quick and straightforward inquiries, we've got you covered. For more complex needs, additional charges may apply.